Customer Care & Concierge

We are here to help you shop with confidence.

Whether you need assistance with an existing order, personal styling recommendations, or return support, our team is ready to assist.

Customer Support Email

support@shellandshores.com

Typical response in 2 to 4 business hours

Phone & Styling Inquiries

(555) 987-6543

Call us for immediate order assistance

Support Operating Hours

Mon-Sat: 10am – 8pm; Sun: 11am – 6pm

Pacific Standard Time (PST)

Boutique Headquarters

123 Sunshine Ave, Beachside City, CA 90210

Order processing & returns center

Quick Service Guarantees

  • Order Tracking Support: Instant status updates on all outgoing shipments and tracking inquiries.
  • Returns & Exchanges: Hassle-free 30-day exchange policy on all unworn items and accessories.
  • Complimentary Style Advice: Personal styling guidance tailored for your seasonal beachside wardrobe.

Get in Touch

Have questions about sizing, current orders, or our seasonal arrivals? Send us a note below.